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5 Heroes
Mental Game Scorecard

Support

Help with your account, subscription, and getting the most from your mental game.

Need a hand? Email support@paulmonahan.com and we will get back to you as soon as we can.

Frequently Asked Questions

What is Mental Game Scorecard?

Mental Game Scorecard helps golfers track their mental performance round by round using a Heroes vs. Bandits system. Instead of only logging strokes, you track the mental habits that help your game (your Heroes) and the ones that hurt it (your Bandits), so you can see patterns and improve where it matters most.

How do Heroes vs. Bandits work?

As you play, you log mental Heroes (helpful behaviors and mindsets) and Bandits (unhelpful ones). Over time the App shows you trends across your rounds so you know what to reinforce and what to work on.

How do I connect to a coach?

If your coach has given you a coach code, enter it in the App to connect. Once connected, your coach can view your performance data to help guide your development. You can revoke the connection at any time from within the App.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple ID. To manage or cancel:

  1. Open the Settings app on your iPhone or iPad
  2. Tap your name at the top, then tap Subscriptions
  3. Tap Mental Game Scorecard
  4. Tap Cancel Subscription and confirm

Your subscription stays active until the end of the current billing period. You can also manage subscriptions at apps.apple.com/account/subscriptions.

How do refunds work?

All purchases are processed by Apple, so refunds are handled through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and request a refund.

How do I delete my account and data?

You can delete your account directly in the App from the account settings. Deleting your account removes your associated data from our systems. If you need help, email us at support@paulmonahan.com.

Is my data private?

Yes. We do not sell your data or use it for advertising. Your performance data is shared only with a coach you choose to connect to. See our Privacy Policy for full details.

I found a bug or have a feature request.

We would love to hear it. Email support@paulmonahan.com with as much detail as you can, including your device model and iOS version, and we will take a look.

Still need help?

Email us anytime at support@paulmonahan.com. We read every message.

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